Elements and Performance Criteria
- Establish work process scope
- Assess work process performance
- Develop a plan to optimise process performance
- Implement, monitor and evaluate process improvement
- Review workplace documentation to reflect process improvement
- Identify and communicate changes to roles and responsibilities of workplace personnel involved in implementing the optimisation plan
- Identify, negotiate and secure resources to support implementation
- Implement and monitor process changes
- Apply continuous improvement procedures to evaluate and refine process optimisation